Shipping policy
Shipping Policy
At Cellumove, we are committed to delivering your orders efficiently and safely. Please review our shipping details below:
Shipping Timeframes
Orders are processed within 1-2 business days. Once shipped, delivery typically takes 7-15 business days, depending on your location. Please note that these are estimated timeframes and actual delivery may vary due to customs clearance or unforeseen circumstances.
Shipping Regions
We currently ship to most countries worldwide. Shipping costs will be calculated and displayed at checkout based on your destination and order weight.
Order Tracking
Once your order ships, you will receive a tracking number via email at the address provided during checkout. You can use this number to monitor your package's progress in real-time.
Customs and International Delays
For international orders, please be aware that customs clearance may cause additional delays beyond our standard shipping timeframe. Cellumove is not responsible for delays caused by customs procedures, local postal services, or other factors beyond our control.
Shipping Issues
If your order does not arrive within the expected timeframe, please contact us at supportcellumove@gmail.com with your order number and tracking information. We will work with you to resolve the issue promptly.